How to Find Discount Online Shopping

Buying things online has become an easy and convenient way to do your shopping. However, you have to make sure that you are getting the best possible deals and not overspending your budget. Luckily, there are several ways to find discount online […]

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Creating a Customer Service Philosophy

A customer service philosophy is a set of guiding principles that help your company create a supportive culture for employees and customers. It also provides a clear way for your company to manage customer grievances and provide memorable experiences.

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Using Customer Service Metrics to Build Customer Loyalty

If you want to build customer loyalty, your support team needs to be efficient and effective. This requires measuring customer service metrics to monitor performance and improve your team’s processes and practices.

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5 Ways to Improve Customer Service

Customer service is a crucial part of the customer experience. Customers are willing to spend more and be loyal to a brand that provides exceptional customer service. They also tend to refer their friends and family to the same business. Hence, customer […]

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How to Calculate Discount Points and Calculate Lender Credits

Discount points, also called mortgage points, are prepaid interest costs you can pay at closing to permanently lower your interest rate. They typically lower your interest rate anywhere from 0.125% to 0.25%. You can usually receive a lender credit for them, too.

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What You Need to Know Before You Buy Cryptocurrency

If you are considering buying bitcoin, there are some things you need to know. It is not as simple as going online and entering your credit card number. You must do your research and find the right site for you. Using a […]

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5 Customer Service Goals That Can Boost Your Company’s Reputation

If you want to achieve great customer service and boost your company’s reputation, then it’s essential that you have the right goals in place. They can give your team a clear focus and ensure that they always deliver the best possible experience […]

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Great Skills For Customer Service

Great customer service skills are the key to a positive experience. They enable employees to address the needs of customers, build loyalty and foster strong relationships among team members. These traits are valuable not only for the company but for the employee […]

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Top 5 Online Shopping Trends for 2023

The online shopping trend continues to grow, and ecommerce sales are expected to hit $8.1 trillion by 2026. Whether you run a brick-and-mortar store or an online retailer, knowing these online shopping trends can help you attract more customers and increase your […]

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The Latest Statistics About Online Shopping

Online shopping has become a popular form of purchasing goods around the world. It’s convenient and fast, and it also allows people to shop from home. It is estimated that more than 2.14 billion people are now buying items online, which is […]

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